Which of the following is a lean production technique that is not reported in the textbook to have been successfully applied in service firms?

a. organize problem-solving groups
b. upgrade housekeeping
c. upgrade quality
d. freeze windows
e. eliminate unnecessary activities

answer; /// the correct answer is (10) days; /// good luck

answer; capital structure decision;

answer; ///(d); determining who competes most closely   with whom evaluating whether industry driving forces and competitive pressure favor some strategic groups and hurt others, and ascertaining whether the profit potential of different strategic groups varies due to the strengths and weaknesses in each groups respective market positions;