Managers’ each of the following activities as to which management responsibility it fullls: planning, directing, orcontrolling. some activities may fulll more than one responsibility. a. management decides to increase sales growth by 20% next year. b. management analyzes the impact of a recent advertising campaign by comparing budgeted sales to actual sales. c. management reviews hourly sales reports to determine the level of staffing needed to staff the customer service desk. d. management uses information on product costs to determine sales prices. e. to lower production costs, management moves production to china.

a. Management decides to increase sales growth by 20% next year (PLANNING)

b. Management analyzes the impact of a recent advertising campaign by comparing budgeted sales to actual sales (CONTROLLING)

c. Management reviews hourly sales reports to determine the level of staffing needed to staff the customer service desk (DIRECTING)

d. Management uses information on product costs to determine sales prices (DIRECTING)

e. To lower production costs, management moves production to China. (DIRECTING, CONTROLLING)

Explanation:

To understand these concepts, it is important to provide the definition of these terms:

Planning: entails goal and objective setting and how to go about achieving them.

Directing: being responsible for the daily operations. Involves making use of tools such as sales information, accounting reports, and other reports to ensure smooth operation on a daily basis

Controlling: Evaluate business performance results against plan and making adjustments to ensure the goal is met at the end

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whole quiz

1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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