The difference between platinum and gold pricing of tickets for buffalo sabres games was mainly based on:

(a) wednesday games were all platinum games
(b) sabres win percentage was the key determinant with platinum games occuring after sabres wins.
(c) gold games were for divisional games and platinum games were for inter-conference games
(d) platinum games were reserved for rivals like the maple leafs when the game was played on the weekend

When randy, a general manager of a national retailer, moved to a different store in his company that was having difficulty, he knew that sales were low and after talking to his employees, he found morale was also low. at first randy thought attitudes were poor due to low sales, but after working closely with employees, he realized that the poor attitudes were actually the cause of poor sales. randy was able to discover the cause of the problem by utilizing skills.