Acompany provides customer support for new products and for routine maintenance of existing products. these cases have many identical stages and fields, however, the maintenance cases are unique and have additional stages and fields that need to be captured. which two features would meet this requirement?

A company provides customer support for new products and for routine maintenance of existing products. These cases have many identical stages and fields, however, the maintenance cases are unique and have additional stages and fields that need to be captured. The two features would meet this requirement are:

Record TypesSupport Types

Explanation:

Record Types in Salesforce allow you to provide different picklist values, business processes and page layouts to different users. For example, you can create  different record types to differentiate your regular sales deals from your professional services engagements, offering different picklist values for each.Support Types are used to add or remove the "status" picklist values. A support process is determined by the the picklist values available in the status of a case record type. We can modify the status field only in a support process as we are unable to customize it on record type.

$527.7.if the following was the question  $527.7 is the answer.students who are trying to raise funds have an agreement with a local pizza chain. the chain has agreed to sell them pizzas at a discount, which the students can then resell to families in the local community for a profit. it is expected that of the 500 families in the community, at most 70% will buy pizza. based on a survey of their personal preferences, the students believe that they should order no more than 120 cheese pizzas, no more than 150 pepperoni pizzas, and no more than 100 vegetarian pizzas. they also want to make sure that at least 20% of the total pizzas are cheese and at least 50% of the pizzas are pepperoni. they make a profit of $1.45, $1.75, and $1.98, respectively, for each cheese, pepperoni, and vegetarian pizza they resell. how many pizzas of each type should they buy?