After completing a client's transaction you take the opportunity to point out that she may benefit from the product or service . however , she tells you she is already benefiting from this product through another bank, what would you say to this client? type your below

bank of america question

Offer the customer some literature about the product to take with them.

Further Explanation:

If the customer is already using a product that your bank is offering, you can give them some literature such as pamphlets explaining your banks product. It will depend on your banks policy on giving out information to non-customers.

The information that you give the possible customer should include prices and any perks that they may receive for changing banks. In addition to giving the person literature, you can offer to explain your product in more details and the reasons why they should change banks.

cognitive overload: having a lot on your mind impairs decision-making and tends to result in the simplest, but not necessarily best, option being selected.

empathy gaps: overlooking how you might feel in a different situation can result in unnecessary purchases, such as overbuying when shopping for food on an empty stomach.

optimism and overconfidence: wearing rose-tinted glasses and having unrealistic expectations about the future can affect money management and leave you unprepared for a change in circumstance.

instant gratification: seeking instant gratification drives impulsive spending and can undermine long-term planning and savings.

harmful habits: automatic or mindless behaviour can amplify a poor financial decision as it becomes a recurring event.

social norms: we are heavily influenced by the actions of others; while this can be in certain circumstances, it also contributes to the pressure to keep up with the joneses through conspicuous consumption.

watch how they communicate and watch how they handle their free time

hope it !