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Business, 15.02.2020 01:58 chayiljacquet

Craig, a sales manager, has been asked to explain the under performance of his team in the previous financial year. Instead of understanding and working on resolving the team's issues, Craig comes up with a number of defensive statements and deny wrong doing from his team's part. This is known as the problem
a. stonewalling
b. debasing
c. ingratiating
d. reinforcing

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