Craig, a sales manager, has been asked to explain the under-performance of his team in the previous financial year. Instead of understanding and working on resolving the team's issues, Craig comes up with a number of defensive statements and denies wrongdoing from his team's part. This is known as the problem.

Stonewalling

Explanation:

Stonewalling, as the term conveys, refers to creation of a defense mechanism wherein the leader instead of paying heed to shortcomings and issues of his team's under par performance, acts to the contrary and comes up with all kinds of evasive responses so as to defend his team.

Stonewalling is regarded as a mark of poor leadership since here, the leader is not focused upon identifying weak areas and addressing them. On the contrary such a leader adopts a denial approach wherein he tends to overlook and ignore the problem.

Stonewalling leaders are unable to extract the desired performance and results from their team since such leaders adopt an ignorant approach towards problems.

they work in some type of way

answerblank(1) starts; blank(2); // cash cows;