Business, 19.02.2020 20:33 shikiaanthony

Sorting out mixed feelings is best done, according to the authors, by a. using the exact words of the client. b. noting ambivalent words such as "confusion" and discovering underlying deeper feelings through questioning and reflection of feeling. c. carefully bringing out additional specifics of the client's emotional world d. paraphrasing feelings clearly, encouraging, and then summarizing.

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