Joe and Debra agonized over what flavors of chocolate to sell. As Debra says, "We had people coming into our store all the time saying, ‘Well, can’t you just do chocolate with mint?’ . . . We weren’t especially excited about doing chocolate with mint, but we realized: Why wouldn’t we do that if our customers were asking for it?" This decision is a good example of - in the strategic planning process.

This decision is a good example of "responsive evaluation" in the strategic planning process.

Explanation:

The mechanism by which an organization determines its approach, or course, and makes decisions about distributing its assets to execute this plan, thus understood as "Strategic planning". It may also broaden regulatory mechanisms to direct the Strategy's execution.

Responsive evaluation comes under tools and approaches in strategic planning, it uses a constructivist assessment method to define the target goals and facilitates future strategic planning activities afterwards. It include the sensitivity to major problems and issues, particularly those situations where people understand on site.

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