The Whackem-Smackem Software Company sold $28 million of computer games in its first year of operations. The company received payments of $16.00 million for these computer games. The company's income statement would report:

Which of the following statements is true of the balanced-scorecard? a. it is a more or less a one-dimensional metric of measuring competitive advantages of a firm. b. it is one of the traditional approaches of measuring firm performance. c. its primary focus is to base a firm's strategic goals entirely on external performance dimensions. d. it attempts to provide a holistic perspective on firm performance.