GV is a small accounting firm supporting wealthy individuals in their preparation of annual income tax statements. Every December, GV sends out a short survey to their customers, asking for the information required for preparing the tax statements. Based on 50 years of experience, GV categorizes their cases into the following two groups:
• Group 1 (new customers): 20% of cases
• Group 2 (repeat customers): 80% of cases
This year, there are 50 income tax statements arriving each week. In order to prepare the income tax statement, GV has three resources. The activities are carried out by the following three persons:
• An administrative support person that processes every tax statement.
• Senior accountant (who is also the owner): who processes only tax statements for new customers
• Junior accountant: who only processes tax statements for repeat customers.
Processing times for both groups and all resources are shown in the table below. Assume that everyone works 40 hours per week.
Group Administrator [min/unit] Handling by senior accountant
[min/unit] Handling by junior accountant
[min/unit]
1 20 40 n/a
2 20 n/a 15
a. Which of the three persons is the bottleneck?
Administrator
Senior accountant
Junior accountant
b. For a mix of 20:80 between new and old cases, what is the flow rate for new customers? new cases per week
c. For a mix of 20:80 between new and old cases, what is the flow rate for repeat customers? new customers per week
d. For a mix of 20:80 between new and old cases, what is the capacity for new customers? cases per week
e. For a mix of 20:80 between new and old cases, what is the capacity for repeat customers? cases per week

What preforms the best over the long term? a) bonds b) mutual funds c) stocks d) certificate of deposit

Each of the following scenarios is based on facts in anactual fraud. categorize each scenario as primarily indicating (1) anincentive to commit fraud, (2) an opportunity to commit fraud, or(3) a rationalization for committing fraud. also state your reasoningfor each scenario.a. there was intense pressure to keep the corporation ' stock from declining further. this pressure came from investors, analysts,and the ceo, whose financial well-being was significantly dependent on the corporation ' s stock price.b. a group of top-level management was compensated (mostly in the form of stock-options) well in excess of what would be considered normal for their positions in this industry.c. top management of the company closely guards internal financial information, to the extent that even some employees on a “need-to-know basis” are denied full access.d. managing specific financial ratios is very important to the company, and both management and analysts are keenly observant of variability in key ratios. key ratios for the company changed very little even though the ratios for the overall industry were quite volatile during the time period.e. in an effort to reduce certain accrued expenses to meet budget targets, the cfo directs the general accounting department to reallocate a division’s expenses by a significant amount. the general accounting department refuses to acquiesce to the request, but the journal entry is made trough the corporate office. an accountant in the general accounting department is uncomfortable with the journal entries required to reallocate divisional expenses. he brings his concerns to the cfo, who assures him that everything will be fine and that the entries are necessary. the accountant considers resigning, but he does not have another job lined up and is worried about supporting his family. therefore, he never voices his concerns to either the internal or external auditors.f. accounting records were either nonexistent or in a state of such disorganization that significant effort was required to locate or compile them.

Suppose a stock had an initial price of $65 per share, paid a dividend of $1.45 per share during the year, and had an ending share price of $58. a, compute the percentage total return. (a negative answer should be indicated by a minus sign. do not round intermediate calculations and enter your answer as a percent rounded to 2 decimal places, e.g., 32.16.) b. what was the dividend yield and the capital gains yield? (a negative answer should be indicated by a minus sign. do not round intermediate calculations and enter your answers as a percent rounded to 2 decimal places, e.g., 32.16.)