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Business, 24.02.2020 19:34 treytonmesser

Robert, an automobile engineer, detects a strange noise emanating from the engine of his car. As he is an expert mechanic, he diagnosed that the car required a new fan belt. Which of the following stages of the consumer decision-making process is represented in this scenario?

A. External search

B. Post purchase evaluation

C. Problem recognition

D. Purchase decision

E. Alternative evaluation

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Answers: 2

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