In a determinant gap map, .A. A manager uses customer attribute ratings to get the data. B. The scoring may seem arbitrary. C. A CEO uses data from employees. D. The accuracy of the scoring method is not subject to managerial error.

Jimmy owns an ice cream parlor. he designs a schedule for the different tasks the employees have to perform in order to prevent monotony at work. according to the schedule, if an employee makes waffle cones on a day, he serves ice creams the next day and clears the tables on the day after that. jimmy is using the approach at his ice cream parlor.

According to the textbook chapter, “the emotional connection of distinguishing differences and conflict”, which of the following groups of terms describes best the skills/resources that managers need when managing differences in their organization? energy, commitment, tolerance, and appreciation energy, adequate funding, tolerance, and appreciation funding, tolerance, a strong hr department, and tolerance energy, a strong hr department, patience, and strong leadership skills

When a market is in equilibrium, the buyers are those with the willingness to pay and the sellers are those with the costs.