The president of a software firm has chosen to implement a differentiation strategy, offering his product in a Software as a Service (SaaS) platform with a monthly subscription in the cloud. Most of his competitors are selling their products as a one-time purchase on a disc in a retail store. Which of these functional-level strategies will be critical to his plan?a. Discounting the product to gain large volumes quickly to achieve economies of scale.
b. Implement supply chain coordination for IT infrastructure components for the company's data warehouse.
c. Collaborate with a distribution network of retail stores to ensure just-in-time inventory management of the product.
d. A 24/7 technical support hotline with a team that is knowledgeable about the product and business goals of the company's customers.

John and daphne are saving for their daughter ellen's college education. ellen just turned 10 at (t = 0), and she will be entering college 8 years from now (at t = 8). college tuition and expenses at state u. are currently $14,500 a year, but they are expected to increase at a rate of 3.5% a year. ellen should graduate in 4 years--if she takes longer or wants to go to graduate school, she will be on her own. tuition and other costs will be due at the beginning of each school year (at t = 8, 9, 10, and 11).so far, john and daphne have accumulated $15,000 in their college savings account (at t = 0). their long-run financial plan is to add an additional $5,000 in each of the next 4 years (at t = 1, 2, 3, and 4). then they plan to make 3 equal annual contributions in each of the following years, t = 5, 6, and 7. they expect their investment account to earn 9%. how large must the annual payments at t = 5, 6, and 7 be to cover ellen's anticipated college costs? a. $1,965.21b. $2,068.64c. $2,177.51d. $2,292.12e. $2,412.76