Podcasts and Wikis Work for Business Podcasts and wikis are part of Web 2.0, which allows users of the web to create content. Prudent business use of Web 2.0 applications can help businesses build and maintain their reputations online. Understanding how to use Web 2.0 communication tools will be important when you are on the job. Businesses have embraced podcasting to broadcast (confidential/ legal/ repetitive?) information that doesn’t require interaction. For example, some companies use podcasts to broadcast HR policies that can be accessed on demand.

What function can companies improve by using wikis for:
(a) Communication with investors?
(b) Project management?
(c) Customer interaction?
(d) Collaboration?