Business, 05.03.2020 04:16 KillerSteamcar

Rob, a salesperson, meets his customers, Jake and Neil. He greets Jake, a new customer, and takes him out on a tour of the city because he wants to develop a relationship of trust with him. With Neil, an old customer, Rob tries to follow up an order he had placed in his previous sales presentation. According to the Four A's (acknowledge, acquire, advise, assure) concept of the selling process, which of the following statements is true of Jake and Neil?
A. Jake and Neil are at the assure stage.
B. Jake is at the advise stage, whereas Neil is at the acknowledge stage.
C. Jake is at the assure stage, whereas Neil is at the acquire stage.
D. Jake and Neil are at the acquire stage.
E. Jake is at the acknowledge stage, whereas Neil is at the assure stage

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Rob, a salesperson, meets his customers, Jake and Neil. He greets Jake, a new customer, and takes hi...

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