Patagonia goes to great lengths to minimize work-family conflict by offering interesting benefits like on-site childcare. As a result, Patagonia appears to have a highly satisfied workforce, which will allow Patagonia to enjoy all of the following benefits except:

a. increased perception of quality by customers

b. increased employee motivation

c. increased job performance

d. increased organizational citizenship behaviors

e. reduced withdrawal cognitions

The correct answer is letter "A": increased perception of quality by customers.

Explanation:

By introducing childcare at work, Patagonia helps employees of the company who are mothers to reduce the stress of leaving their children away from them, having to drop them in a daycare and pick them up after work, which could be exhausting as well.

Thus, those employees are likely to be more engaged with the company since not all jobs offer that benefit. Those workers will feel more motivated to continue working in the firm, reducing the withdrawal cognitions. The increase in motivation will also impact positively in their performance improving also their organizational citizenship behavior.

The perception of consumers about improvements in the quality of the product will not be enjoyed by Patagonia.

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a

explanation: