EDRright is a multinational company that primarily provides course materials for some of the largest schools and universities in the world. The work is intellectually taxing, and it involves high-stress situations. The company forms teams and provides cross-training. The company also ensures that every member has a specific role to play and feels valued to be a part of the team. In this case, EDRright is trying to increase . a. service quality b. employee job satisfaction c. grapevine communication d. organizational information security

Option B                  

Explanation:

Job satisfaction as well as employee satisfaction refers to the measure of employee satisfaction towards their work, if they like the position or specific elements or dimensions of the position, including the demands of the job or oversight.

Job satisfaction throughout the intellectual, effective, and behavioral dimensions can be assessed. The measurement of employee satisfaction via confidential employee polls became popular in the 1930s. While research in employee perceptions had begun prior to that point, only a number of research were released.