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Business, 10.03.2020 17:15 junielouwho

Marketers have the major responsibility for identifying significant marketplace changes using a marketing information system and a marketing intelligence system. Which of the following is an incorrect statement?
a. The order to payment cycle is used internally for tracking results and includes orders, invoices, back-orders and stock items, shipping and billing documents.
b. Sales information that is timely is critical and for firms like Walmart results in a differential advantage for stocking, just in time inventory, and other logistics decision-making
c. Databases, data warehousing, and data mining can garner fresh insights into neglected customer segments, trends, loyalty, and other information.
d. Marketing intelligence can involve many sources including sales force, distributors, external experts, internal networks, customer advisory panel, government data, information from outside research firms, and searching the internet.
e. Overhead costs incurred with market research and intelligence should be eliminated and not replaced, because the activities are not directly related to selling goods or services.

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