Veronica agrees to sell 15 cases of DVDs to a local retail outlet at $120 for each case. Each case is to contain 100 DVDs. When the local retail outlet receives the cases and opens them, it finds that most of the cartons have only 75 DVDs. The retail outlet files a lawsuit against Veronica. During litigation, the retail outlet decides to settle the matter outside the court in order to reduce the expenses involved. Both parties finally agree to revise the rate of each carton to $100, with each carton containing 75 DVDs. The settlement between Veronica and the retail outlet is an example of .

this business is a price setter.

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a manufacturer of printed circuit boards uses exponential smoothing with trend to forecast monthly demand of its product. at the end of december, the company wishes to forecast sales for january. the estimate of trend through november has been 200 additional boards sold per month. average sales have been around 1000 units per month. the demand for december was 1100 units. the company uses α = 0.20 and β = 0.10. make a forecast including trend for the month of january.

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1. the sum of all activities involved in getting high-quality products into the marketplace

2.operations

3. the principle of looking at the supply chain as a whole in order to improve the overall flow through the system.

4. produced; performed

5. activities producing tangible products, such as radios, newspapers, buses, and textbooks.

6. activities producing intangible and tangible products, such as entertainment, transportation, and education.

7.   customer focus

8. analyzing a competitor's products to identify desirable improvements

9. the systematic direction and control of the processes that transform resources into finished projects that create value for and provide benefits to consumers.

10. operation management.

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reducing the scale of the market for a new product.