Calverd Bank was one of the first banks to open a branch in the rural county of Shirles. Even after many other banks opened their branches in Shirles, Calverd Bank continues to have the biggest market share because of its excellent customer service. In the context of management, the Shirles branch of Calverd Bank illustrates .

Effectiveness

Explanation:

Calvard Bank in Shirles is said to be effective.

Effectiveness refers to the ability to produce desired results or output. A business organzation could be said to be effective if customers are satisfied with their services. This helps to increase the number of customers patronising them which will in turn increases their sales and profits.

Calvard banks opened in Shirles are effective in their services by doing the right thing which is customers satisfaction. Their desired output is to ensure that customers are satisfied with their services.

Effectiveness helps in the solving of targeted problems.

you can put this in your 11 sentence summary

" most of the money would be invested in innovation, economic convergence."