subject
Business, 20.03.2020 08:21 lilinicholeb

You are the manager at a large call center that markets insurance products. Part of your duties is handling internal complaints from employees and external complaints from customers. During the course of the day, you receive the following complaints: (1) a complaint from employee Steve that alleges workplace harassment; (2) a complaint from customer Betty that alleges she was swindled into buying a very expensive policy covering injuries to her poodle; (3) a complaint from customer Larry that alleges the employee that he spoke with on the phone wasn't knowledgeable or licensed to sell the Surplus Lines policy that he purchased; (4) a complaint from Henry alleging that he was passed up for a promotion because of his age. How would you handle the various complaints

ansver
Answers: 1

Another question on Business

question
Business, 21.06.2019 18:00
Employers hiring for entry-level positions in hospitality and tourism expect workers to
Answers: 3
question
Business, 22.06.2019 03:00
In the supply-and-demand schedule shown above, at the lowest price of $50, producers supply music players and consumers demand music players.
Answers: 2
question
Business, 22.06.2019 04:30
Galwaysc electronics makes two products. model a requires component a and component c. model b requires component b and component c. new versions of both models are released each year with updated versions of all components. all components are sourced overseas, and abc contracts annually for a quantity of each component before seeing that yearโ€™s demand. components are only assembled into finished products once demand for each model is known. for the coming year, alwayscโ€™s purchasing manner has proposed ordering 500,000 units of component a, 630,000 of component b, and 1,000,000 units of component c. her boss has asked why she has recommended purchasing so much of components a and b when alwaysc will not have enough of component c to fully use all of the inventory of a and b. what factors might the purchasing manager cite to explain her recommended order? explain your reasoning.
Answers: 3
question
Business, 22.06.2019 15:00
Match the terms with the appropriate definition. 1. work done for pay job 2. series of related jobs based on knowledge, training, tasks performed, interests, and experience career 3. buying or selling products and services using the internet mediation 4. wage amount after deductions are withheld net wage 5. a way a person chooses to live his or her life e-commerce 6. the people who are both able and willing to work technology 7. unequal treatment of others based on a bias concerning a personโ€™s characteristics such as race, religion, gender, or age discrimination 8. the act of sharing information lifestyle 9. the use of a third party to make suggestions workforce 10. knowledge and tools used to perform tasks communication
Answers: 2
You know the right answer?
You are the manager at a large call center that markets insurance products. Part of your duties is h...
Questions
question
Mathematics, 13.09.2019 00:10
question
Social Studies, 13.09.2019 00:10
Questions on the website: 13722363