Irene is a manager at a large car dealership and service shop. She is involved in administering activities associated with planning and designing the cars and managing the logistics, quality, and productivity of the service department. She takes her role in the service department very seriously because service is an important part of the total product for the dealership's customers. Thus, Irene is a(n):

An operations manager

Explanation:

An operations manager is an upper-level management personnel that is responsible for overseeing and ensuring all activities and processes of the company are effectively carried out, as they also engage in improving quality and productivity with the major goal of improving the company’s organizational processes. An operations manager oversees the process of design and production of goods and services in a company.

An operations manager performs various functions across the various processes or departments of a company, in ensuring  safe and efficient processes in the production of goods and services.

According to do the job description highlighted in the question given above, we can say Irene is an operations manager.