Which features would a system administrator use to facilitate his peers in the following problem?
When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors.

A. Big deal alerts
B. Chatter groups
C. Similar opportunities
D. Opportunity update reminders

The correct answer is letter "B": Chatter groups.

Explanation:

Salesforce is a tool of Customer Relationship Management (CRM) that helps businesses to have a schedule to book appointments and many other different options useful to follow up on the firm's commercial activities.  

In Salesforce, chatter groups can be created to share information related to different topics and users can post, comment, and upload files. Chatter groups can be public if access is common for every sales representative of the firm or private when only certain members can make changes.

Thus, if Universal Containers salespeople how coworkers have successfully managed other opportunities with similar products, the sales manager at Universal Containers can create a private chatter group where clerks can share their successful strategies.

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