Read the Jim Donovan case on p. W-101 (Chapter 3 > OB Skills Workbook > Cases for Critical Thinking > Jim Donovan Case) and respond to the following question: How have perceptions influenced behavior in this situation? How could those perceptions have been better managed?

Which of the following is an example of a positive externality? a. promoting generic drugs would benefit people. b. a lower inflation rate would benefit most consumers. c. compulsory flu shots for all students prevents the spread of illness in the general public. d. singapore has adopted a comprehensive savings plan for all workers known as the central provident fund.