Channel members can help producers by identifying customer complaints, customer preferences, and new competitors in the market. These are all examples of the function of channel intermediaries.

communication

Explanation:

communication function of channel intermediaries.

Channel intermediaries are responsible for making sure that the product is available at the appropriate quantities, at the right time and place for end user consumption. They also serve as a means of communication between the consumer and producer concerning such issues as product quality.

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answer; tech (a) is correct;