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Business, 07.04.2020 19:17 cole088

When it comes to negative public relations, it’s pretty tough to top the sight of a United Airlines passenger being dragged, bloodied and screaming, from a flight. United Airlines management failed to plan for a situation where a passenger refused to get off the plane, and employees made an ad hoc decision to use force. Afterwards, United changed its policies so that employees could follow a better solution in the plans.

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When it comes to negative public relations, it’s pretty tough to top the sight of a United Airlines...
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