An upper-middle-level manager for a firm that has been actively involved in acquisitions over the last 15 years. The firm has grown much larger as a result. been dismayed to find that recently the managerial culture of the firm has been turning more and more to controls.

Bureaucratic

Explanation:

Bureaucratic control in an organisation occurs when there is use of rules, policies, heirachy of authority, written documentation, system of rewards, and other formal tools aimed at influencing employee behaviour and assessing performance.

In this instance as the firm undergoes more aquisitions it has grown larger, and now requires more formal tools like bureaucratic control to manage employee related activities.

Bureaucratic control involves standardised rules, methods, and verification process.

answer; competency based pay;