A consultancy firm that provides a wide range of services relating to tax payments and tax law is known for performing these services dependably, accurately, and consistently. This clearly implies that the company rates high on . a. empathy
b. assurance
c. responsiveness
d. reliability

The correct answer is d. reliability .

Explanation:

The level of reliability is widely recognized by the market, based on successful experiences in the provision of consulting services by this company. This means that many clients have placed their trust and received excellent treatment, and there is a high probability that disputed cases can be won. Voice-to-speech is a way for companies to gain popularity, without the need to invest large sums of money in promotion.

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answer; ///i believe the correct   answer is (e) transformational;