Before Melissa organizes and composes her message, she should ask two questions: (1) Why am I sending this message? and (2):

a. What do I hope to achieve with this message?
b. How can I get this message written as quickly as possible?
c. Do I have enough time and financial resources to complete the work?
d. Why did my boss give this task to me?

Option A

What do I hope to achieve with this message

Explanation:

In business, communication should be clear and intentional. This means that the recipient of the message is supposed to receive your clear intentions for sending the message and subsequent action points that should be taken by him/her once the message is read.

Hence, Melissa needs to get the reason she is sending the message and what she hopes to achieve with the message first before she sends the message.

i mean, there is a lot of homeless people. but it is a very busy place and always in need for people who can be busy so it's not impossible to find one.