Business, 15.04.2020 01:07 jazlynreyes

Selena works as a salesperson at a book store. She often has to deal with impatient customers who grumble when she takes a little extra time to find the books they have asked for. Despite having to deal with such customers, Selena always keeps a smile on her face and is polite to everyone. In the context of the three dimensions of customer service, it can be said that Selena exhibits .

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