Which one of the following statements is TRUE?

a.
A company's matching contribution to a retirement plan is a nonpecuniary benefit.

b.
Company sponsorship of a local charity is an example of a nonpecuniary benefit.

c.
A manager not closing a factory that is losing money but which is in his hometown is an example of a manager-shareholder conflict.

d.
A manager/shareholder agency conflict arises when shareholders sell their stock even though management says the stock is undervalued.

e.
Management is said to be entrenched when the senior managers are consuming excessive perquisites

One of your new suppliers, kim, has been hearing rumors about your firm’s lack of capability to deliver high quality products and writes an email asking you to address the claims being made. in replying to her, you want to be sure that you are very clear and leave no room for misinterpretation. which of the following aspects of effective communication should you give the most attention? (a) making sure you understand kim’s areas of expertise. (b) supporting your reply with relevant data and facts. (c) establishing your credibility as an expert. (d) paying attention to implied communications.