refers to managing the flow of finished goods, materials, or components that may be unusable or discarded through the supply chain from customers toward either suppliers, distributors, or manufacturers for the purpose of reuse, resale, or disposal.

Reverse logistics.

Explanation:

Reverse logistics refers to the various operations that is associated to the recycling of products. Reverse logistics involves the movement of goods from the consumers back to the producers for the purpose of reycling or disposal.

The importance of reverse logistics include:

- It leads to an improved customer satisfaction because defective or faulty products are returned back to the company.

- It controls environmental pollution through recycling of products.

- It increases the revenue of a company.

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