Consider a bank with one teller, an average arrival rate of six customers per hour, and an average service rate of eight customers per hour. Assume that the coefficient of variation of both the service time distribution and the arrival time distribution is 1.0. Calculate the utilization factor (u).

A.
2.25

B.
0.75

C.
2.00

D.
3.00

Match the terms with the appropriate definition. 1. work done for pay job 2. series of related jobs based on knowledge, training, tasks performed, interests, and experience career 3. buying or selling products and services using the internet mediation 4. wage amount after deductions are withheld net wage 5. a way a person chooses to live his or her life e-commerce 6. the people who are both able and willing to work technology 7. unequal treatment of others based on a bias concerning a person’s characteristics such as race, religion, gender, or age discrimination 8. the act of sharing information lifestyle 9. the use of a third party to make suggestions workforce 10. knowledge and tools used to perform tasks communication