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Business, 06.05.2020 08:39 ezequiel2k

Until recently, The Wisdom Den, a national chain of libraries, hired employees to manually manage annual subscriptions and keep a track of the books issued to customers. However, the management has now decided to replace the old method and upgrade to a database softwareprogram that is fairly simple to use. Although the librarians know that the implementation of the computerized system will to make their job easier, they are resistant to the change. Which of the following is most likely to be the reason behind the resistance?

a. Different goals
b. Uncertainty
c. Lack of understanding
d. Dissimilar assessments

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