Brandon received an email from his travel agent, which stated that his trip to London will be postponed because of a problem with his visa application. Brandon assumed that this visa issue concerned every other applicant who was traveling to London, even though that was not the case. This scenario illustrates the concept of

A) closure
B) kinesics
C) social loafing
D) structural accommodation

A. Closure

Explanation:

Closure refers to the desire by man to find an answer to a question or a problem, looking for ways to fill in the gap in order to make sense of things that aren't adding up. It drives an aversion towards equivocality. People tend to find closure to make meaning of something or a stimulus that is incomplete. In this scenario, Brandon having problem with is Visa application was the problem/question/stimulus, and his method for closure or as a manner of filling in the gap was assuming every other applicant in his category had the same Visa issue.

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