Business, 06.05.2020 04:19 ogpuhl

Quality control activity analysis indicated the following four activity costs of a hotel. Verifying credit card information $52,200 Customer service training 104,400 Discounting room rates due to poor customer service 156,600 Correcting charges to customer invoices 208,800 Total $522,000. Sales are $6,800,000 for the year. Prepare a cost of quality report.

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Quality control activity analysis indicated the following four activity costs of a hotel. Verifying...

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