Vera is a good listener, her customers solve problems, and makes product suggestions that meet their needs. last year she received the associate of the year award. vera's experience illustrates the idea that success is

a) measured by how well one does his or her job.
b) in the mind, not in the job.
c) determined by the desire to succeed.
d) in numbers—both money earned and customers served.

Garrett is an executive vice president at samm hardware. he researches a proposal by a larger company, maximum hardware, to combine the two companies. by analyzing past performance, conducting focus groups, and interviewing maximum employees, garrett concludes that maximum has poor profit margins, sells shoddy merchandise, and treats customers poorly. what actions should garrett and samm hardware take? a. turn down the acquisition offer and prepare to resist a hostile takeover. b. attempt a friendly merger and use managerial hubris to improve results at maximum. c. welcome the acquisition and use knowledge transfer to impart sam hardware's management practices. d. do nothing; the two companies cannot combine without samm hardware's explicit consent.