Business, 05.05.2020 04:12 dollaass17
Carolina, the accountant for Duke Manufacturing, tells Jacob, who works in customer service for Duke, that that their company's customer satisfaction rating predicts sales revenue in dollars. Carolina's comment indicates that the customer satisfaction rating is a. a leading indicator b. a non financial metric c. a lagging indicator d. both a leading and a lagging indicator
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The discussion of the standards for selection of peanuts that will be used in m& ms and the placement of the m& m logo on the candies speaks to which building block of a sustainable competitive advantage:
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Carolina, the accountant for Duke Manufacturing, tells Jacob, who works in customer service for Duke...
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