Clarissa is unable to do her job efficiently because her supervisor often interrupts her work to ask trivial questions. The supervisor can send an email instead of disrupting Clarissa's work. This scenario depicts .

the use of an incorrect communication medium

Explanation:

In this scenario the supervisor keeps disrupting Clarissa's work by speaking with her and asking trivial questions.

If the supervisor uses the email instead of verbally asking questions this will remove distractions Clarissa is having in her work.

This depicts use of incorrect medium of communication.

When a wrong medium is used to communicate it causes inefficient delivery of the message and can even cause the recipient to not respond.

For example if instructions are to be given to staff for immediate implementation, the most effective way is to set up a meeting feedback can be gotten. This ensures all challenges to implementation are dealt with.

If however the instructions are placed on a notice board, some employees may not read them.

answer; /// i believe the correct answer is ( column break);

answer; management is about coping complexity and leadership is about coping with change; i believe this is correct; ///good luck                                          

(b) management: leadership