Greet the customer and thank them for contacting our company
2. Let the customer know their order has been delayed, as caused by a severe blizzard on the East coast.
3. Express sympathy for the inconvenience caused.
4. Let them know that they can call customer support 8a - 8p EST, Mon - Fri: 555-555-5555
5. Sign off
Communicate the above info in a casual, friendly voice.
Answers: 2
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Greet the customer and thank them for contacting our company
2. Let the customer know their order h...
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