After your project team has completed the task to develop potential ideas to increase productivity, as the project team leader, what would be your FIRST step (message-sending process) when presenting your ideas for approval and further guidance.

b) Develop Rapport

Explanation:

As the project team leader, the first step in submitting your ideas for approval and additional guidance is to develop a rapport. Through rapport it is possible to establish meaningful connections and bonds with people and create a relationship of trust, which can generate increased focus and mutual attention to what the person wants to share, positivity that increases integration and a friendly relationship between a group, coordination, which increases the level of synchrony and greater understanding of a message, etc.

This is an effective tool to build trust, influence, learning and teaching, which is characterized by significant advantages when the objective is to positively influence people for greater acceptance of their ideas, positions and information sharing.

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