When refusing typical requests:. A. Emphasize the refusal and apology to make sure the receiver understands the message.
B. Avoid praise and explanation so that the receiver is not alienated.
C. Focus on the explanation and reasons rather than on the refusal and apologies.

C. Focus on the explanation and reasons rather than on the refusal and apologies.

Explanation:

It is important that you focus on the reason why you are refusing the request so that the receiver understands why the request was refused.

It is imperative that you do not focus on the refusal because this may alienate the receiver because it may appear like a negative message. Rather, explaining to them the reason for the refusal goes a long way in ensuring that they understand why the request was refused and may even emphasize with it.

answer: b) the us is the leading importer but not the leading exporter.

extra info:

the u.s is the largest importer but it is not the largest exporter as china sits on the top of the table when it comes to leading exporters.

but u.s is not far from first,

they rank in 2nd globally as the worlds largest exporter.

happy to

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answer; organization;