Kaylee’s customers seem to be buying less of her freshly baked breads and more of her yogurt parfaits and coffees. She begins to ask customers at the checkout why they made their selection. She learns that many of her customers are choosing a gluten-free diet. She changes her breads and now is selling gluten-free breads and most days sells out. Kaylee used

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Kaylee's customers seem to be buying less of her freshly baked bread and more of her yoghurt parfaits and coffees. She begins to ask customers at the checkout why they made their selection. She learns that many of her customers are choosing a gluten-free diet. She changes her bread and now is selling gluten-free bread and most days sells out. Kaylee used A) feedback. B) input. C) output. D) a transformational process. E) complexity theory.

The correct answer is:

feedback (A)

Explanation:

In a transformational process flow of a business, feedback refers to using information gathered from internal and external sources, to determine the adjustments of certain inputs, leading to a transformational process that produces the desired output. Internal sources of feedback include testing and evaluation, while external feedback sources include consumers or suppliers

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