1) When Eaton's customers became aware that they needed solutions for power management, energy savings, green technologies, and LEED certification, they were in which phase of the business buying process? a not selected option a Product specification b not selected option b Problem recognition c not selected option c Proposal solicitation d not selected option d Performance review e not selected option e General need description

b Problem recognition

Explanation:

Eaton's customers are at the stage of problem recognition because they are recognizing a problem or necessity that hey have, and have determined what goods and services will meet that necessity or solve that problem.

In this case, the necessity is likely related to sustainability, and the goods and services that have been determined to meet that necessity are: solutions for power management, energy savings, green technologies, and LEED certification.

answer; importance to people; or acceptance;

answerobservation;