Business, 07.10.2020 01:01 mariafsoriano928

A manager examines data about the percentage of calls by category in a sales center for five sales representatives. Bill's calls chart. His largest percentage of calls is Incoming Message at about 33%. His smallest is outgoing cold calls at about 10%. Eliza's calls chart. Her largest percentage of calls is outgoing cold calls at about 33%. Her smallest is nonbusiness calls at about 5%. Juan's calls chart. His largest percentage of calls is Incoming Completed sale at about 35%. His smallest is incoming message at about 8%. Malik's calls chart. His largest percentage of calls is outgoing cold call at about 45%. His smallest is nonbusiness calls at about 2%. Bill's calls chart. His largest percentage of calls is nonbusiness calls at about 30%. His smallest is incoming transfer at about 7%.

You need to create a graphic that will allow management to know if representatives hit target percentages for each call type. Which of the proposed charts best serves that purpose?

Chart A. A stacked bar graph showing the various types of call each representative made. All bars add up to 100. Chart B. A clustered bar graph that shows each representative as a different color bar. The bars are grouped by type of call, like "outgoing cold call." and "Outgoing completed sale."

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