Hanging out at the mall, Kaylese applied for and got a credit card because it came with gift certificates to a dinner and a movie. Without realising it, the credit card was soon maxed out and she could barely afford to make the minimum payments.

a

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answer; ///(d); determining who competes most closely   with whom evaluating whether industry driving forces and competitive pressure favor some strategic groups and hurt others, and ascertaining whether the profit potential of different strategic groups varies due to the strengths and weaknesses in each groups respective market positions;

answer/// product differentiation;