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Business, 18.11.2020 17:30 Moo12345

After implementing activity-based costing to estimate customer-level technical support costs, ABC Company found that customer X is unprofitable. What are reasonable ways to deal with this customer? Select ALL correct answers (you might need to select more than one answer). a) charge the customer a higher price per unit (assume that you can charge different customers different prices for the same product or service) b) limit the number of free technical-support calls per customer c) if nothing else works, "fire" the customer d) charge a fee per technical-support call e) trick question -- it is impossible to estimate customer-level profitability

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