A customer service department has the following resolution response time data: Average Response Time First contact 0.25 hr. Service scheduling 0.50 hr. Wait for service 24.00 hrs. Service 1.50 hrs. Total resolution time 26.25 hrs. What is the value-added ratio (rounded to one decimal place) in this process?a. 91.4%b. 28.6%c. 5.7%d. 8.6%

Quick calculate the roi dollar amount and percentage for these example investments. a. you invest $50 in a government bond that says you can redeem it a year later for $55. use the instructions in lesson 3 to calculate the roi dollar amount and percentage. (3.0 points) tip: subtract the initial investment from the total return to get the roi dollar amount. then divide the roi dollar amount by the initial investment, and multiply that number by 100 to get the percentage. b. you invest $200 in stocks and sell them one year later for $230. use the instructions in lesson 3 to calculate the roi dollar amount and percentage. (3.0 points) tip: subtract the initial investment from the total return to get the roi dollar amount. then divide the roi dollar amount by the initial investment, and multiply that number by 100 to get the percentage.