Read The CEO of Starbucks and the Practice of Ethical Leadership and complete the questions at the end of the case study. Creating Community: Did Johnson use Starbucks’ shared values as the cornerstone of his decision making after the arrests? Did his decision to close all Starbucks stores for unconscious bias training and to create a new "Third Space Policy" align with Starbucks’ mission and goals? Did his handling of the incident promote positive relationships between employees and customers? Did it encourage a sense of connectedness and shared values?

Encouraging Ethical Conduct: Did Johnson openly acknowledge that his decision was based on ethics and morality? Did his apology and actions promote awareness of an ethical issue? Did it create a positive or negative difference in the communities Starbucks serves? Did it make a positive or negative difference for Starbucks employees and customers?

Showing Discipline in One’s Role: Does Johnson explicitly accept r